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2 Hours of Simple English Conversations | Easy English for beginners (A1-A2)

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  1. Ordering an espresso. Hello, welcome to the coffee shop. What would you like? >> Hi, I want an espresso, please. >> Sure. Do you want a single or double
  2. espresso? >> Um, what is the difference? >> A double espresso has more coffee. >> Oh, okay. I want a double espresso,
  3. please. >> Great choice. Would you like it hot or iced? >> Hot, please.
  4. >> Okay. Do you want sugar with it? >> Yes, a little sugar, please. >> Sure. Anything else? >> Yes. Do you have cookies?
  5. >> Yes, we have chocolate cookies and butter cookies. >> Okay, I want one chocolate cookie. >> Great. Can I sit here and drink my
  6. coffee? >> Yes, of course. >> Nice. Your total is $6. >> Okay. Can I pay by card?
  7. >> Yes, of course. >> Great. Please tap your card here. >> Done.
  8. >> Perfect. Payment approved. >> How long will it take? >> About 3 minutes. >> Okay.
  9. >> Here is your double espresso and cookie. >> Thank you very much. >> You're welcome. Enjoy your coffee. >> Thank you. Have a nice day.
  10. >> You too. Goodbye. Taxi fair dispute. >> Okay, we are here. >> Great. How much is the taxi fair? It is $40.
  11. >> Sorry, $40. That sounds expensive. >> No, that is the price. >> But the app said about $25. >> H, there was heavy traffic.
  12. >> Oh, I understand. But $40 is too much. >> Let me check again. Okay, the fair is $35, not $40. Sorry. >> Oh, okay. But it still seems high.
  13. >> We also use the highway. >> H I see. Can I see the meter, please? >> Yes, of course. Here it is. >> Okay, I understand. Now, do you take
  14. cards? >> Yes, I do. Cash or card? >> Card, please. >> Okay,
  15. >> here is my card. >> Thank you. Please tap here. >> Done. >> Great. Payment approved.
  16. >> Can I have a receipt, please? Sure. Here you are. >> Thank you. Sorry, I was confused about the price.
  17. >> No problem. I understand. >> Thank you for explaining. >> You're welcome. Have a nice day. >> You too. Goodbye.
  18. >> Goodbye. >> Ordering drinks on the plane. Hello. Would you like something to drink? >> Hi. Yes, please. What drinks do you
  19. have? We have water, orange juice, apple juice, coffee, tea, cola, and lemonade. >> Oh, nice. I want orange juice, please. >> Sure. Ice or no ice?
  20. >> No ice, please. >> Okay, here you are. >> Thank you very much. >> You're welcome. Would you like a snack,
  21. too? >> Yes, please. What snacks do you have? We have cookies, crackers, chips, and peanuts.
  22. >> H I want cookies, please. >> Sure. Here you go. >> Thank you. Excuse me. Can I have some water, too?
  23. >> Of course. Still water or sparkling water? >> Still water, please. >> No problem. Here you are.
  24. >> Thank you. >> Are you comfortable? >> Yes, but I feel a little cold. Oh, would you like a blanket?
  25. >> Yes, please. >> Sure. I will bring one for you. >> Thank you so much. >> A few minutes later. Here is your
  26. blanket. >> Thank you. That's very kind. >> You're welcome. >> Excuse me. Do you have coffee?
  27. >> Yes, we do. Regular coffee or decaf coffee? >> Regular coffee, please. >> Sure. Would you like milk or sugar? Yes,
  28. milk and one sugar, please. >> No problem. I will bring it soon. Later. Hello again. Here is your coffee. Please be careful. It is hot.
  29. >> Okay. Thank you very much. >> You're welcome. >> Wow, the coffee smells good. >> I hope you enjoy it.
  30. >> Thank you. Excuse me. How long until we land? >> About 1 hour and 20 minutes. >> Okay. Thank you.
  31. >> Is this your first flight? >> No, but I still feel nervous sometimes. >> That's normal. Many people feel nervous. >> Really?
  32. >> Yes. Don't worry. The flight is going smoothly. >> Okay, that makes me feel better. >> Do you know if the weather is good at
  33. the airport? Yes, the weather is sunny today. >> Nice. That's good to hear. Will someone meet you at the airport?
  34. >> Yes, my friend will pick me up. >> Great. >> Excuse me. Can I have another bottle of water?
  35. >> Of course. Here you are. >> Thank you very much. >> You're welcome. Is there anything else you need?
  36. >> No, I'm okay now. Thank you for your help. >> My pleasure. Enjoy the rest of your flight.
  37. >> Thank you. >> At airport security. >> Hello. Please put your bag on the scanner.
  38. >> Okay, here you are. >> Excuse me. Is this your bag? >> Yes, it is mine. >> Okay. Do you have a laptop in your bag?
  39. >> Yes, I do. >> Please take the laptop out of the bag. >> Oh, okay. I didn't know that. >> No problem. It's okay.
  40. >> One moment, please. >> Sure. Take your time. >> Okay. Here is my laptop. Thank you. Please put it in a separate tray
  41. >> like this. >> Yes. Perfect. Do you also have a tablet or charger in your bag? >> Yes, I have a charger and headphones.
  42. >> That's okay. They can stay in the bag. >> Great. >> Please take off your jacket, too. >> Oh, okay.
  43. >> And put your phone, keys, and wallet in the tray. >> Okay. Here they are. Do you have any liquids in your bag?
  44. >> Yes, a small bottle of water. >> Please take it out, please. >> Okay. Is that a problem? >> No, we just need to check it.
  45. >> Okay. >> Please walk through the security gate. >> Okay. >> Excuse me. Please stop for a moment.
  46. >> Oh, is everything okay? >> Yes. Don't worry. Do you have coins or metal in your pocket? >> Oh, yes. I forgot some coins.
  47. >> No problem. Please put them in the tray. >> Sorry about that. >> It's okay. This happens a lot. >> Okay. What should I do now?
  48. >> Please walk through the gate again. >> Okay. >> Perfect. Everything is okay now. >> Great.
  49. >> Your laptop needs a quick check. >> Okay, no problem. >> Is it for work or personal use? >> It's for work. I use it every day. Okay,
  50. thank you. Everything looks fine. Here is your laptop. >> Thank you very much. >> You're welcome. Please collect your
  51. things. >> Okay, let me check. Phone, wallet, passport. Yes, everything is here. >> Great. Are you traveling for work or
  52. vacation? >> For vacation, I'm very excited. >> Nice. Where are you going? >> New York.
  53. >> Oh, great city. Enjoy your trip. Thank you. Have a nice day. >> You too. Goodbye. >> Problem at hotel check-in. Hello.
  54. Welcome to the hotel. How can I help you? >> Hi, I have a reservation. >> Okay. What is your name, please?
  55. >> My name is John Miller. >> Thank you. One moment, please. >> Sure. M I'm sorry, but I cannot find your reservation.
  56. >> Really? But I booked a room online. >> Do you have a booking confirmation? >> Yes, I have it on my phone. >> Okay. Can I see it, please?
  57. >> Yes, here it is. >> Oh, I see the problem. The booking is for tomorrow, not today. >> Oh, no. Really?
  58. Yes, I'm afraid so. >> That's a problem. I need a room tonight. >> Let me check if we have an available room.
  59. >> Okay, thank you. >> Good news. We have one room available. >> Really? Great. >> Yes, but it is a little more expensive.
  60. >> That's okay. How much is it? >> It is $120 for one night. >> Okay, I would take it. Great. Can I see
  61. your passport, please? >> Yes, here you are. >> Thank you. Do you want one bed or two beds?
  62. >> One bed, please. >> Okay. Breakfast is from 7 a.m. to 10 a.m. >> Nice. Is Wi-Fi free?
  63. >> Yes, free Wi-Fi is included. >> Great. >> Here is your room key. Room 305. Thank you very much.
  64. >> You're welcome. Enjoy your stay. >> Thank you. Goodbye. >> Goodbye. Buying a bus ticket. >> Hello. How can I help you?
  65. >> Hi, I want to buy a bus ticket, please. >> Sure. Where do you want to go? >> I want to go to Boston. >> Okay. One way or round trip?
  66. >> Sorry. What does roundtrip mean? >> It means going and coming back. Oh, okay. One way, please. >> What day do you want to travel?
  67. >> Tomorrow morning. >> Okay. We have a bus at 9:00 a.m. and another at 11:00 a.m. >> I want the 9:00 a.m. bus, please.
  68. >> Great. >> How much is the ticket? >> It is $25. >> Okay. Can I bring a bag?
  69. >> Yes. One suitcase and one backpack are free. >> Nice. >> Can I have your name, please?
  70. >> Yes. My name is Daniel Brown. >> Thank you. >> How long is the trip? >> About 4 hours.
  71. >> Okay. Does the bus stop on the way? >> Yes. One short stop for food and the bathroom. >> Great.
  72. >> Window seat or aisle seat? >> Window seat, please. >> Okay. Seat 12A. >> Perfect.
  73. >> How would you like to pay? Cash or card? >> Card, please. >> Okay. Please tap your card here. Done. >> Great. Payment approved.
  74. >> Thank you. >> Here is your ticket. Please arrive 30 minutes early. >> Okay. Thank you very much.
  75. >> You're welcome. Have a safe trip. >> Thank you. Goodbye. >> Goodbye. >> Wrong food order.
  76. >> Excuse me. >> Yes. How can I help you? >> I think there is a problem with my order.
  77. >> Oh, I'm sorry. What is the problem? I ordered chicken pasta, but this is beef pasta. >> Oh, I'm very sorry about that. Let me
  78. check your order. >> Okay, thank you. >> Can I see your receipt, please? >> Yes, here it is.
  79. >> Thank you. One moment, please. >> Sure. >> Yes, you are right. You ordered chicken pasta.
  80. >> Yes, I don't eat beef. >> I'm really sorry for the mistake. >> It's okay. Mistakes happen. We will make a new order for you right now.
  81. >> Thank you. How long will it take? >> About 10 to 15 minutes. >> Okay, no problem. >> Would you like something to drink while
  82. you wait? >> Yes, please. Can I have orange juice? >> Of course. >> Thank you.
  83. >> Here is your orange juice. >> Thank you very much. >> You're welcome. >> Excuse me. I also ordered fries, but I
  84. didn't get them. >> Oh, no. I'm very sorry. I forgot the fries. >> That's okay.
  85. >> I will bring them now. >> Thank you. >> Here are your fries. >> Great. Thank you.
  86. >> You're welcome. >> Is the restaurant always busy like this? >> Yes, especially on weekends. >> Oh, I see.
  87. >> Yes. Sometimes mistakes happen when it is very busy. >> I understand. >> After a few minutes. Hello again. Here
  88. is your chicken pasta. Thank you. Let me check. Yes, this looks correct now. >> Great. I'm very sorry again for the mistake.
  89. >> No problem. Thank you for fixing it. >> We also added a free dessert for you. >> Really? That's very kind. Thank you. >> You're welcome. We want our customers to
  90. be happy. >> That's nice. >> Is there anything else you need? >> No, everything is good now.
  91. >> Great. Please enjoy your meal. >> Thank you very much. later. How is everything now? >> Very good. The food tastes great.
  92. >> I'm happy to hear that. >> Thank you for your help and good service. >> You're very welcome. Have a wonderful
  93. day. >> You too. Goodbye. >> Goodbye. Buying water at a store. >> Hello. Welcome. Can I help you?
  94. >> Hi. Yes, please. I want to buy some water. >> Sure. We have small bottles and large bottles.
  95. >> Hm. What is the price? >> The small bottle is $1 and the large bottle is $2. >> Okay. I want two large waters, please.
  96. >> Sure. Here you are. >> Do you have cold water? >> Yes, we do. It is in the fridge. >> Great. I want cold water.
  97. >> No problem. >> Is this mineral water? >> Yes, it is. Okay, good. >> Do you need anything else?
  98. >> Maybe juice. What juice do you have? >> We have orange juice, apple juice, and mango juice. >> H I want one orange juice, too.
  99. >> Sure. Anything else? >> Do you sell snacks? >> Yes, we have chips, cookies, and chocolate.
  100. >> Okay. I want one chocolate bar. >> Great choice. Do you sell snacks? >> Yes, we have chips, cookies, and chocolate.
  101. >> Okay, I want one chocolate bar. >> Great choice. >> How much is everything? >> Let me see. Two large waters, one orange
  102. juice, and one chocolate bar. The total is $7. >> Okay. Can I pay by card? >> Yes, of course. Please tap your card
  103. here. >> Done. >> Perfect. Payment approved. Here is your bag and receipt.
  104. >> Thank you very much. >> You're welcome. Have a nice day. >> You too. Goodbye. >> Goodbye.
  105. >> Getting an X-ray. Hello. What happened to you? >> Hi, doctor. I fell from my bike this morning.
  106. >> Oh, I'm sorry to hear that. Are you okay? >> Not really. My arm hurts a lot. >> I see. Which arm hurts? my left arm.
  107. >> How did you fall? >> I was riding my bike to work. The road was wet and I fell down. >> Oh, that sounds painful. Did you hit
  108. your head? >> No, I didn't. I was wearing a helmet. >> Good. That is important. Can you move your arm?
  109. >> A little, but it hurts very much. >> Okay, let me check your arm. >> Okay. >> Does it hurt here?
  110. >> Ouch. Yes, a lot. And here. >> Yes, that hurts too. >> H I think we need an X-ray. >> Oh, no. Do you think it is broken?
  111. >> I'm not sure, but we need to check. >> Okay, I'm worried. >> Don't worry. We will see what the problem is.
  112. >> Okay, thank you. >> Please go to room 5 for the X-ray. >> Okay, how long will it take? >> About 15 minutes.
  113. >> Okay. >> After the X-ray. Hello again. Please sit down. >> Okay. What do the results say?
  114. >> Good news. There is no broken bone. >> Really? That's great. >> Yes, but your arm is swollen and needs rest.
  115. >> Oh, okay. >> I will give you pain medicine. >> Okay. >> Please do not carry heavy things for a
  116. few days. >> Okay, doctor. Can I go to work tomorrow? >> Maybe, but take it easy. >> Okay. Thank you very much.
  117. >> You're welcome. Take care. >> Thank you. Goodbye. >> Goodbye. At the stationery store. >> Hello. Welcome to the stationery store.
  118. How can I help you today? >> Hi, I want to buy some school supplies. >> Sure. What do you need? >> I need some pens and notebooks.
  119. >> No problem. What kind of pens do you want? >> I need blue and black pens. Okay. Do you want gel pens or regular pens? M
  120. >> What is the difference? >> Gel pens write more smoothly. Regular pens are simple and cheaper. >> Oh, okay. I want regular pens, please.
  121. >> Great choice. How many pens do you need? >> I want four blue pens and three black pens. >> Okay. Do you want red pens, too? M. Yes.
  122. I need one red pen for notes. >> Sure. Here you are. >> Thank you. >> Now, what kind of notebooks do you want?
  123. >> I need notebooks for English class. >> Okay. We have small, medium, and large notebooks. >> I think large notebooks are better.
  124. >> Okay. Do you want lined notebooks or blank notebooks? >> Lined notebooks, please. >> Great. Do you have colorful notebooks?
  125. >> Yes, we have blue, green, black, yellow, and pink. >> Nice. I want one blue notebook and two black notebooks.
  126. >> Great choice. These are very popular. >> They look nice. >> Do you need anything else for school? >> Maybe. What do students usually buy?
  127. Many students buy pencils, erasers, highlighters, rulers, and folders. >> Oh, okay. I need pencils, too. >> We have small packs and big packs.
  128. >> I want one small pack, please. >> Do you need erasers? >> Yes, I always lose my erasers. >> Okay. How many?
  129. >> Two erasers, please. >> Sure. >> Do you have markers? Yes, we have many colors.
  130. >> Nice. I want a black marker, too. >> Okay. >> How much is this notebook? >> It is $4.
  131. >> Oh, okay. That's fine. >> We also have a discount if you buy three notebooks. >> Really nice. Are these supplies good
  132. quality? >> Yes. Many students buy them. >> Great. I want things that last a long time.
  133. >> These are very good. Okay, let me check everything. Four blue pens, three black pens, one red pen, three notebooks, one pack of pencils,
  134. two erasers, and one black marker. >> Yes, that's correct. >> Your total is $26. >> Okay. Can I pay by card?
  135. >> Yes, of course. Cash or card is okay. >> Card, please. >> Please tap your card here. Done. >> Perfect. Payment approved. Here is your
  136. receipt and your bag. >> Thank you very much. >> Are you a student? >> Yes. My classes start next Monday.
  137. >> Nice. Good luck with your classes. >> Thank you. I'm excited. >> You're welcome. Have a great day. >> You too. Goodbye.
  138. >> Goodbye. >> Borrowing books. >> Hello. Welcome to the library. How can I help you? Hi, I want to borrow some
  139. books. >> Of course. Is this your first time here? >> Yes, it is. >> Okay. Do you have a library card?
  140. >> Yes, I do. Here it is. >> Great. Thank you. What kind of books are you looking for? >> I want English learning books.
  141. >> Okay. What is your English level? >> I am a beginner. >> No problem. We have easy books for beginners.
  142. >> Great. I want simple books. >> Do you like grammar books or story books? >> H both. I want grammar books and short
  143. stories. >> Good idea. Reading stories helps your English. >> Really nice.
  144. >> Please come with me. The English section is over here. >> Okay. Wow, there are so many books. Yes, we have many books for students. This
  145. book is good for learning grammar. >> Oh, it looks nice. Is it easy? >> Yes, very easy for beginners. >> Great. I will take it.
  146. >> Do you want speaking books, too? >> Yes, please. I want to improve my speaking. >> This one has easy conversations.
  147. >> Nice. I like that. Do you have story books with simple English? >> Yes, of course. These short stories are easy to read.
  148. >> Oh, I like this one. >> Good choice. Many students like it. >> Can I borrow magazines, too? >> Yes, but only some magazines.
  149. >> Okay, maybe next time. >> How many books can I borrow? You can borrow up to five books at one time. >> Oh, nice. I want to borrow four books
  150. today. >> No problem. >> How long can I keep the books? >> For two weeks. Okay. Can I renew them
  151. online? >> Yes, you can. >> Great. That is helpful. What happens if I return them late?
  152. >> There is a small late fee. >> Oh, okay. I will return them on time. >> Please give me the books and your library card.
  153. >> Sure. Here you are. >> Thank you. One moment, please. Okay. Everything is ready. >> Great.
  154. >> Here are your books and your card. >> Thank you very much. We also have a quiet reading room upstairs. >> Really nice. Maybe I will come tomorrow.
  155. >> Great idea. It is very quiet and comfortable. >> Sounds good. >> Enjoy your books and happy reading.
  156. >> Thank you. Have a nice day. >> You too. Goodbye. >> Goodbye. Joining an English course. Hello. How can I help you?
  157. >> Hi, I want to take an English course. >> Of course. Welcome. Is this your first time here? >> Yes, it is.
  158. >> Okay. What is your name? >> My name is Michael Brown. >> Nice to meet you, Michael. >> Why do you want to learn English?
  159. >> I want English for work and travel. >> Great. What is your English level? >> I think I am a beginner. >> No problem. We have beginner classes.
  160. >> That sounds good. >> Do you want online classes or classes at the center? I want classes at the center.
  161. >> Okay, we have classes in the morning and evening. >> H I want evening classes. >> Good choice. The class is 3 days a week.
  162. >> Which days? >> Monday, Wednesday, and Friday. >> Okay. What time? >> From 6:00 p.m. to 8:00 p.m.
  163. >> Great. How much is the course? It is $150 for one month. >> Okay, that sounds good.
  164. >> Do you want to register today? >> Yes, please. >> Great. Can I have your phone number? >> Yes, it is + 1 5551234567.
  165. >> Thank you. And your email address? >> michael [email protected]. >> Perfect. Okay, you are registered now. >> Really? Great.
  166. >> Yes, your first class starts on Monday. >> Thank you very much. >> You're welcome. Good luck with your English.
  167. >> Thank you. Goodbye. >> Goodbye. Life dreams versus reality. Hey, what are you thinking about? >> Hi, I'm thinking about life.
  168. >> Oh, really? Why? Sometimes life is not like our dreams. >> Yes, that is true. >> When I was younger, I had many big
  169. dreams. >> Really? What dreams? >> I wanted a big house, a nice car, and a perfect job. [sighs and gasps]
  170. >> Me, too. What about now? >> Now, I just want a happy life and peace. >> That sounds nice. >> Yes. I think happiness is more
  171. important. >> When I was young, I wanted to travel the world. >> Really? Do you still want that?
  172. >> Yes, but life is busy now. >> I understand. Work takes a lot of time. Sometimes reality is difficult. >> Yes. Bills, work, and problems.
  173. >> But we still have dreams. >> That's true. Dreams are important. >> What is your dream now? I want a good job and a happy family.
  174. >> That's beautiful. What about you? >> I want to start my own business one day. >> Wow, that sounds exciting. >> Do you think dreams can come true?
  175. >> Yes, maybe slowly. >> M I hope so. >> We just need time and hard work. >> Sometimes I feel sad because life is
  176. different from my dreams. >> I understand. But you are doing your best. >> Thank you. That means a lot. Life is not
  177. perfect, but good things can happen. >> Yes, I think so too. >> And we can help each other. >> Yes, we are a team.
  178. >> Maybe one day our dreams will happen. >> I hope so. >> Until then, we keep trying. >> Yes, together.
  179. >> Thank you for talking with me. >> Thank you, too. I feel better now. >> Good. Let's never stop dreaming. >> Never.
  180. >> Planning a trip together. >> Hi. What are you doing? >> Hi, I'm looking at travel videos on my phone.
  181. >> Oh, really? About what? >> About vacations and beautiful places. >> Nice. I want a vacation, too. >> Me, too. We work too much. [laughter]
  182. >> Yes, we need a break. Do you want to travel together next month? >> Really? Yes, of course. That sounds fun. >> Great. Where do you want to go?
  183. >> H maybe New York or Miami. >> Oh, Miami sounds nice. I want warm weather. >> Me, too. I want sunshine and the beach.
  184. >> How many days should we stay? >> Maybe one week. >> One week sounds perfect. >> Yes. Not too short and not too long.
  185. >> Do you want a hotel or an apartment? >> H maybe a hotel. >> Why? >> Because hotels are easier and breakfast
  186. is included sometimes. [gasps] >> You really love free breakfast. >> Of course. >> Should we stay near the beach or
  187. downtown? >> Near the beach for sure. >> Really? I want to be near restaurants and shops.
  188. >> H. Okay. Maybe a hotel between both places. >> Good idea. What do you want to do there? >> I want to relax, swim, and take photos.
  189. >> Nice. I want to visit tourist places, too. >> Okay, we can do both. >> Do you want to rent a car?
  190. >> Maybe. Is it expensive? >> I'm not sure. We can check online. >> Okay. >> What food do you want to try? Seafood,
  191. burgers, and ice cream. [laughter] >> You are always hungry. >> That's true. >> What about the budget?
  192. >> H maybe $1,000 each. >> Okay, that sounds fine. >> We should save money from now. >> Yes, good idea.
  193. >> Should we book plane tickets this week? >> Yes, before prices get expensive. >> Okay, I can check flights tonight. >> Great. I will look for hotels. Oh, I
  194. want a hotel with a swimming pool. >> And I want a room with a nice view. >> We want everything. >> Yes, it's our vacation.
  195. >> I'm so excited already. >> Me, too. This trip will be amazing. >> We will take lots of pictures together. >> Yes. And make great memories.
  196. >> Okay, let's start planning now. >> Yes, this will be so much fun. planning the future together. Hey, can we talk about our future?
  197. >> Of course, I like talking about our future. >> Really good. >> Yes, it makes me happy.
  198. >> Where do you want to live in the future? >> H maybe in a quiet city. >> Really? I want a place near the beach. >> Oh, that sounds nice, too. Yes, I love
  199. warm weather. >> Me, too. Do you want a house or an apartment? >> Maybe a small house.
  200. >> Why a house? >> Because I want a garden. >> Ah, that sounds beautiful. >> What about you?
  201. >> I want a big kitchen. >> So, you can cook? >> Yes. And you can help me cook. >> Deal.
  202. What about work? I want a stable job. >> Me too. I want a job I enjoy. >> Yes, enjoying work is important. >> Do you want to travel in the future?
  203. >> Yes, I want us to travel together. >> Same. Which country first? >> Maybe Italy or Japan? >> Wow, good choices.
  204. >> Do you want children one day? >> M. What about you? Yes, maybe one or two children.
  205. >> Okay. We also need to save money. >> Yes, that is important. >> Maybe we can start saving this year.
  206. >> Good idea. I also want a car in the future. >> Me, too. A nice and safe car. >> Yes. And maybe a pet, too.
  207. >> Oh, I want a dog. >> I want a cat. Maybe we can have both. >> Maybe. >> Do you think we will have a good future?
  208. >> Yes, I think so. >> Really? Why? >> Because we help and support each other. >> Aw, that's sweet.
  209. >> We just need time and hard work. >> Yes. And patience, too. >> Exactly. >> I'm excited about our future together.
  210. >> Me, too. I think it would be beautiful. >> Let's work hard for our dreams. >> Yes. Together >> talking before meeting.
  211. >> Good morning. >> Good morning. How are you? >> I'm okay, but a little tired. >> Really? Did you sleep late?
  212. >> Yes, I stayed up late to finish work. >> Oh, no. That sounds stressful. >> Yes, but at least I finished everything. Are you ready for today's meeting? M
  213. >> not really. I'm still nervous. >> Why are you nervous? >> Because I have to speak in front of everyone.
  214. >> Oh, I understand. I feel nervous too sometimes. >> Really? >> Yes. But after a few minutes, I feel
  215. okay. >> I hope so. What time is the meeting again? >> At 9:30 a.m.
  216. >> Oh, that is soon. Yes, we have only 20 minutes left. >> Did the managers send the meeting agenda?
  217. >> Yes. Did you read the email? >> Um, not yet. [laughter] >> You should read it now. >> Okay. Okay, I will.
  218. >> I think we will talk about the new project. >> Really? >> Yes. And maybe next month's plans, too.
  219. >> Oh, I hope we don't get too much work. [laughter] >> Me, too. Did you finish your report? >> Yes, I finished it yesterday evening.
  220. >> Nice. I still need to fix one small thing. >> Don't worry, you still have time. >> Should we practice before the meeting?
  221. >> That's a good idea. >> Okay. Can I show you my presentation? >> Of course. >> What do you think about this first
  222. slide? >> M. It looks good, but maybe make the text bigger. >> Oh, good idea. and maybe add one
  223. picture. >> Nice suggestion. Thank you. >> Do you think the boss will like our ideas?
  224. >> I hope so. We worked very hard. >> Yes, we did. >> By the way, did you bring your laptop charger?
  225. >> Oh, no. I forgot it at home. >> Really? You can borrow mine if you need it. >> Really? Thank you so much.
  226. >> No problem. Should we get coffee before the meeting? Yes, I really need coffee today. >> Me, too. Coffee always helps,
  227. >> especially before meetings. >> After getting coffee. I feel a little better now. >> Good. See, coffee helps.
  228. >> Yes. >> Oh, it's almost 9:30 a.m. >> Really? Time goes fast. >> Yes. Let's go to the meeting room.
  229. >> Okay. Wait, do I look okay? Yes, you look professional. Don't worry. >> Thanks. >> Remember, just relax and speak slowly.
  230. >> Okay, I will try. >> We can do this. >> Yes. Good luck. >> Good luck to you, too. Ordering at
  231. McDonald's. >> Welcome. How can I help you? >> Hello. This is my first time in McDonald's here in the city.
  232. >> Really? >> Yes. and I don't understand the menu. >> Don't worry, I can explain it to you. >> Thank you. There are many things here.
  233. >> Okay. First, look here. These are the burgers. >> Oh, okay. What burgers do they have? >> They have the Big Mac. It is a famous
  234. burger. It has beef, cheese, lettuce, onions, and sauce. >> Oh, nice. What else? >> This one is the quarter pounder with
  235. cheese. It has a bigger beef burger and cheese. >> H. Okay. What if I want chicken? >> They have chicken, too. This is the Mac
  236. chicken. It is simple chicken with lettuce and mayonnaise. >> Is it spicy? >> No, it is not spicy.
  237. >> Okay. Anything spicy? Yes. The spicy Mc Krispy is spicy chicken. Many people like it. >> Oh, I like spicy food. What are these
  238. pictures? >> These are fries. They have small, medium, and large fries. >> Oh, nice. I want fries.
  239. >> Good choice. McDonald's fries are very popular. >> What drinks do they have? They have Coca-Cola, Sprite, Fanta, iced tea,
  240. orange juice, water, coffee, and milkshakes. >> Wow, many drinks. What is a meal? >> A meal comes with a sandwich, fries, and
  241. a drink. >> Oh, that sounds good. What about breakfast? >> In the morning, they have eggs, muffins,
  242. pancakes, and coffee. >> Nice. Do they have dessert? >> Yes, they have ice cream, apple pie, and McFlurry.
  243. >> What is a McFlurry? >> It is ice cream with cookies or chocolate. >> Oh, wow. I want to try it.
  244. >> So, what do you want? >> H I want chicken. >> Okay. Macch or spicy Mc Krispie? >> Spicy Mc Krispie.
  245. >> Good choice. Do you want a meal? Yes, please. >> What drink? >> Coca-Cola.
  246. >> Great. And fries come with the meal. >> Nice. Thank you for helping me. >> You're welcome. Your total is $1450. >> Okay. Can I pay by card?
  247. >> Yes, of course. >> Great. Here is my card. >> Thank you. Please tap your card here. >> Like this?
  248. >> Yes. Perfect. >> Okay. Done. >> Great. Payment approved. >> Thank you.
  249. >> You're welcome. Here's your receipt. >> Thank you. At the vegetable market. >> Hello. Welcome. What would you like? >> Hi, I want to buy some vegetables.
  250. >> Sure. What do you need? >> I want tomatoes and potatoes. >> Okay. How many tomatoes do you want? >> I want one kilo, please. Okay. Anything
  251. else? >> Yes. 2 kilos of potatoes. >> Sure. >> Are these tomatoes fresh?
  252. >> Yes, very fresh. We got them this morning. >> Great. They look nice. >> Do you need onions?
  253. >> Yes, good idea. 1 kilo of onions, please. >> Okay. >> How much are the cucumbers?
  254. >> They are $2 per kilo. >> Okay. I want 1 kilo, too. >> Great. Anything else? >> M. Do you have lettuce?
  255. >> Yes, over there. >> Okay, I will take one. >> Good choice. The lettuce is very fresh today.
  256. >> Nice. >> Okay, let me check the price. >> Sure. >> The total is $12.
  257. >> Okay, here is the money. >> Thank you. >> Do you take cards? >> Yes, we do.
  258. >> Great. I will pay by card. >> Okay, please tap your card here. Done. >> Great. Payment approved. >> Thank you very much.
  259. >> You're welcome. Have a nice day. >> You too. Goodbye. >> Goodbye. >> Missing a flight.
  260. >> Excuse me. Can you help me, please? >> Yes, of course. What is the problem? >> I think I missed my flight. >> Oh, I'm sorry. What is your flight
  261. number? It is flight AA245. >> Okay, let me check. >> Okay.
  262. >> Yes, the plane already left 20 minutes ago. >> Oh no, I'm very upset. >> I understand. What happened?
  263. >> There was a lot of traffic and I arrived late at the airport. >> I'm sorry to hear that. Don't worry. Let me help you.
  264. >> Thank you. What can I do now? We can look for another flight. >> Really? >> Yes. Where are you going?
  265. >> I'm going to Los Angeles. >> Okay, let me check the next flight. >> Okay. >> There is another flight at 6:30 p.m.
  266. today. >> Oh, that's good. >> But there is an extra fee to change the ticket.
  267. >> Oh, okay. How much is it? >> It is $50. >> Hm. Okay, that is fine. Can I see your passport, please?
  268. >> Yes, here it is. >> Thank you. Please wait one moment. >> Sure. >> Okay. Your new flight is confirmed.
  269. >> Great. Thank you so much. >> You're welcome. >> What gate is the new flight? >> Gate 12.
  270. >> What time should I go there? >> Please arrive at least 1 hour before the flight. >> Okay, I will.
  271. >> Do you have any bags to check in? No, just this backpack. >> Okay, that's easy then. >> Thank you for your help. I was very
  272. worried. >> No problem. Enjoy your flight. >> Thank you. Goodbye. >> Goodbye.
  273. >> Talking before landing. >> Excuse me everyone. We will land in about 20 minutes. Please fasten your seat belts. [sighs]
  274. >> We are landing soon. >> Yes, I'm excited. This is my first time here. >> Really? Where are you from?
  275. >> I'm from Canada. What about you? >> I'm from Australia. >> Are you visiting or working here? >> I'm visiting for vacation. And you?
  276. >> I'm here for work. >> Look outside the window. The city looks beautiful. >> Wow. Yes, the lights are amazing.
  277. >> I think we are very close now. Yes, I can feel the plane going down. >> Please put your seat in the upright position. Okay.
  278. >> Do we need to turn off our phones? >> I think airplane mode is okay. >> Are you nervous when the plane lands? >> A little sometimes. What about you?
  279. >> Me too. But I'm okay. >> Do you know this city? >> No, not really. It is my first time here.
  280. >> Same for me. Please keep your seat belt fastened. We are landing now. Okay. >> I hope the weather is good outside. >> Me too. The plane lands.
  281. >> Yay. We are here. >> Yes. That was a good flight. >> Nice talking to you. >> Nice talking to you too. Have a good
  282. trip. >> Thank you. You too. At the tourist information center. >> Hello. Welcome to the tourist
  283. information center. >> Hi, thank you. >> How can I help you? >> I am new here. I want information about
  284. the city. >> Of course. Where are you from? >> I am from Canada. >> Nice. Welcome. Is this your first time
  285. here? >> Yes, it is. >> Oh, great. How long will you stay? I will stay for 5 days.
  286. >> Nice. Do you want to visit famous places? >> Yes, please. >> Okay. We have a museum, a beach, a park,
  287. and a shopping mall. >> Oh, nice. Which place is the most popular? >> Many tourists like the museum and the
  288. beach. >> I like museums. What can I see there? >> You can see old things, art, and history.
  289. >> Oh, nice. I want to go there. >> Good choice. >> How can I go to the museum? >> You can take a bus or a taxi.
  290. >> Is it far from here? >> No, only 10 minutes by taxi. >> Okay. How much is a taxi? >> About $10. That sounds okay.
  291. >> Do you like nature? >> Yes, I do. >> Then you should visit the park. >> What can I do there?
  292. >> You can walk, take pictures, and relax. >> Nice. I like taking pictures. >> The park is very beautiful. >> What about shopping?
  293. >> There is a big shopping mall near here. >> Really? >> Yes. It has many shops. Restaurants and cafes.
  294. >> Great. I want to buy gifts. >> That is a good place for shopping. >> Are there good restaurants in the city? >> Yes, many good restaurants.
  295. >> I want to try local food. >> Great. I can show you some good places on the map. >> Thank you.
  296. >> Here is a city map. >> Oh, thank you very much. >> You're welcome. Are there city tours? >> Yes, we have bus tours.
  297. >> How much are they? >> They are $20. >> Okay. What time do they start? >> At 9:00 a.m. every day.
  298. >> Nice. >> Do you need help with hotels, too? >> No, I already have a hotel. >> Great. Is it a nice hotel?
  299. >> Yes, it is near the beach. Oh, very nice. >> Thank you for your help. >> No problem. Enjoy your trip.
  300. >> Thank you. Have a nice day. >> You too. Goodbye. >> Goodbye. Ordering a taxi. Hello. How can I help you?
  301. >> Hi, I want to order a taxi, please. >> Of course. Where do you want to go? >> I want to go to the shopping mall. >> Okay. Which mall?
  302. >> City Center Mall. >> Sure, no problem. What time do you want the taxi? >> H maybe at 300 p.m.
  303. >> Okay, one taxi for 300 p.m. >> Yes, please. >> How many people are traveling? >> Just one person.
  304. >> Okay. Do you have any bags? >> No, only a small backpack. >> Great. How long does it take to get there?
  305. >> About 15 minutes. >> Okay. How much is the taxi? >> Around 12 to $15. >> That sounds fine.
  306. >> Can I have your room number, please? >> Yes. Room 305. >> Thank you. May I have your name? >> Yes, my name is David Brown.
  307. >> Thank you, Ms. Brown. Where will the taxi wait? >> It will wait outside the hotel entrance. >> Okay.
  308. >> The taxi will arrive at 300 p.m. >> Perfect. Thank you very much. >> You're welcome. Enjoy your day. >> Thank you. Goodbye.
  309. >> Goodbye. At the bakery. >> Hello. Welcome to the bakery. >> Hi. Thank you. >> How can I help you today? I want to buy
  310. some bread. >> Sure. What kind of bread do you want? >> What kinds do you have? >> We have white bread, brown bread, and
  311. French bread. >> Okay. I want one brown bread, please. >> Sure. Anything else? >> Yes. Do you have cakes?
  312. >> Yes, we do. We have chocolate cake, strawberry cake, and cheesecake. >> Hm. The chocolate cake looks good. >> Yes, it is very popular.
  313. >> Okay, I want one piece of chocolate cake. >> Great choice. Do you want cookies, too? >> Oh, yes. What kinds do you have?
  314. >> Chocolate cookies and vanilla cookies. >> I want six chocolate cookies, please. >> Okay. >> Are the cakes fresh?
  315. >> Yes, we made them this morning. >> Nice. Would you like something to drink? >> Yes, please. A small coffee. >> Okay. Black coffee or coffee with milk?
  316. >> Coffee with milk, please. >> Great. >> How much is everything? >> The total is $15.
  317. >> Okay. Can I pay by card? >> Yes, of course. >> Great. >> Please tap your card here.
  318. >> Done. >> Perfect. Payment approved. Here is your bread, cake, cookies, and coffee. >> Thank you very much.
  319. >> You're welcome. Have a nice day. >> You too. Goodbye. >> Goodbye. >> At the bank. Hello. Welcome to the bank.
  320. How can I help you? >> Hi, I want to open a bank account. >> Of course. What kind of account do you want?
  321. >> Um, I'm not sure. >> That's okay. We have a checking account and a savings account. >> What is a checking account?
  322. >> You use it for daily money and payments. >> Okay. What is a savings account? >> It is for saving money. >> H I think I want a checking account.
  323. >> Great choice. Can I see your passport or ID, please? >> Yes, here you are. >> Thank you. What is your full name? My
  324. name is Daniel Smith. >> Okay, Mr. Smith, what is your phone number? >> It is + 1 212557824.
  325. >> Thank you. What is your email address? >> It is daniel smithgmail.com. >> Great. What is your home address? >> I live at 45 Green Street, New York.
  326. >> Okay, thank you. Do you want a bank card? >> Yes, please. >> Okay, we will send it to your address.
  327. >> Great. >> Do you want online banking, too? >> Yes, I want to use my phone. >> No problem. We can help you set it up.
  328. >> Thank you. >> There is a $50 minimum deposit to open the account. >> Okay, I can pay that.
  329. >> Cash or card? >> Cash, please. >> Great. Okay, your account is ready. Really great.
  330. >> Yes. Here are your account papers. >> Thank you very much. >> You're welcome. Have a nice day. >> You too. Goodbye.
  331. >> Goodbye. Exchanging money. >> Hello. Welcome. How can I help you? >> Hi. I want to exchange money, please. >> Of course. Which currency do you have?
  332. >> I have Canadian dollars. >> Okay. Which currency do you want? >> I want US dollars. >> Sure. How much money do you want to
  333. exchange? >> I want to exchange $500 Canadian. >> Okay. Please wait a moment. I will check today's rate.
  334. >> Sure. >> Okay. The exchange rate today is good. >> Really? That's nice. >> Yes. You will get about $365.
  335. Oh, okay. Is there a fee? >> Yes, there is a small service fee of $5. >> Okay, that is fine. >> Can I see your passport or ID, please?
  336. >> Yes, here is my passport. >> Thank you. Please wait one moment. >> Okay. >> Are you visiting the city?
  337. >> Yes, I am here for vacation. >> Nice. How long will you stay? >> For one week. >> Oh, great. Welcome.
  338. >> Thank you. This is my first time here. >> Really? I hope you enjoy your trip. >> Thank you very much. >> Do you want small bills or big bills?
  339. >> Um, what do you recommend? >> Small bills are good for taxis, restaurants, and shopping. >> Okay, I want small bills, please.
  340. >> Sure, no problem. >> Can I exchange more money later? >> Yes, of course. We are open every day. >> Great. What time do you close?
  341. >> We close at 8:00 p.m. >> Okay, good to know. >> Here is your money. Please count it. >> Okay. 1 2 3. Yes, it is correct.
  342. >> Great. Here is your passport back. >> Thank you. >> Here is your receipt, too. >> Thank you very much.
  343. >> You're welcome. >> One more question. Is there an ATM near here? Yes, there is one next to the supermarket.
  344. >> Great. Thank you for your help. >> No problem. Have a great trip. >> Thank you. Goodbye. >> Goodbye.
  345. >> First day at work. Hi. Are you new here? >> Yes, today is my first day at work. >> Oh, welcome. My name is Sarah. >> Nice to meet you, Sarah. My name is
  346. David. >> Nice to meet you, too, David. Where are you from? >> I am from Canada.
  347. >> Oh, nice. Are you nervous? >> A little. Yes. It is my first job here. >> Don't worry. Everyone is very friendly here.
  348. >> That's good to hear. Thank you. >> What is your job? >> I work in customer service. >> Oh, nice. You will answer customer
  349. questions. >> Okay. I hope I do well. >> You will be fine. >> What do you do here? I work in the
  350. office. I answer emails and help customers, too. >> Oh, nice. How long have you worked here? >> For 2 years.
  351. >> Wow, you know a lot about this place. [laughter] >> Yes, a little. Did the manager talk to you?
  352. >> Yes. He showed me my desk and the office. >> Great. Did you get your work ID? >> Yes, I got it this morning.
  353. >> Nice. What time is lunch break? >> At 12:30 p.m. >> Oh, good.
  354. >> We usually eat together. You can join us. >> Really? Thank you. That sounds nice. >> Do you know how to use the coffee
  355. machine? >> No, not really. [laughter] >> I can show you later. >> Thanks. I love coffee.
  356. >> If you need help, just ask me. >> Thank you very much. I really appreciate it. >> No problem. Welcome to the team.
  357. >> Thank you. I'm happy to be here. >> Teacher student conversation. >> Good morning everyone. >> Good morning teacher.
  358. >> Hello. What is your name? >> My name is Sarah. >> Nice to meet you Sarah. >> Nice to meet you too.
  359. >> Are you a new student? >> Yes, I am. This is my first day. >> Welcome to the class. >> Thank you.
  360. >> Where are you from? I am from Canada. >> Nice. Do you like English? >> Yes, but it is a little difficult. >> Don't worry. We will learn together.
  361. >> Okay. Thank you. >> Do you have your book? >> Yes, I do. >> Great. Please open page 10.
  362. >> Okay. >> Can you read this sentence? >> Um, yes, I can try. >> Good. Take your time.
  363. >> Thank you. Very good job. >> Really? Thank you. >> Yes, you are doing well.
  364. >> Teacher, can I ask a question? >> Of course. >> What does this word mean? >> It means happy.
  365. >> Oh, okay. Thank you. >> Do you have homework today? >> Yes, but I have one question. >> No problem. I can help you.
  366. >> Thank you very much. >> You're welcome. See you tomorrow. >> See you. Goodbye, teacher. >> Goodbye.
  367. >> Paying a water bill. Hello. How can I help you? >> Hi, I want to pay my water bill. >> Of course, can I see the bill, please?
  368. >> Yes, here it is. >> Thank you. Please wait one moment. >> Okay. >> Okay. I found your account.
  369. >> Great. How much do I need to pay? Your water bill is $45 this month. >> Okay. Why is it higher this month? >> Let me check.
  370. >> Okay. >> It looks like you used more water this month. >> Oh, I see.
  371. >> How would you like to pay? Cash or card? >> I want to pay by card. >> Okay. Please tap your card here. >> Like this?
  372. >> Yes. Perfect. >> Okay. Done. >> Great. Payment approved. >> Thank you.
  373. >> Would you like a receipt? >> Yes, please. >> Here you are. >> Thank you very much. When is the next
  374. payment? >> Next month on June 15th. >> Okay. Thank you for your help. >> You're welcome. Have a nice day.
  375. >> You too. Goodbye. >> Goodbye. Paying a gas bill. Hello. How can I help you? Hi, I want to pay my gas bill.
  376. >> Of course. Can I see the bill, please? >> Yes, here it is. >> Thank you. Please wait one moment. >> Okay.
  377. >> Okay. I found your account. >> Great. How much is the bill? >> Your gas bill is $55 this month. >> Oh, okay. Why is it expensive this
  378. month? Let me check. >> Okay. >> It looks like you used more gas this month.
  379. >> Oh, I understand. It was very cold last month. >> Yes, that may be the reason. How would you like to pay? Cash or card?
  380. >> I want to pay by card. >> Okay. Please tap your card here. >> Like this? >> Yes. Perfect.
  381. >> Okay. Done. >> Great. Payment approved. >> Thank you. >> Would you like a receipt?
  382. >> Yes, please. >> Here you are. >> Thank you very much. >> When is the next payment?
  383. >> Next month on the 10th. >> Okay. Thank you for your help. >> You're welcome. Have a nice day. >> You too. Goodbye.
  384. >> Goodbye. >> Reporting a power cut problem. Hello. Power company customer service. How can I help you?
  385. >> Hi, I have a power problem at home. >> I'm sorry to hear that. What is the problem? >> The electricity is off in my house.
  386. >> Okay. What is your address, please? >> I live at 25 Green Street. >> Thank you. One moment, please. >> Okay.
  387. >> Is the power off only in your house? >> I think so. My neighbors have electricity. >> Okay. When did the problem start?
  388. >> About 1 hour ago. >> I see. Did you check the power switch? >> Yes, I checked it, but the problem is still there.
  389. >> Okay. We may need to send a technician. >> Okay. When will they come? >> A technician can come today between 300 p.m. and 5:00 p.m.
  390. >> Great. I will be home. >> Perfect. >> Do I need to pay? No, we will check the problem first.
  391. >> Okay, thank you. >> Can I have your phone number? >> Yes, it is 5552346789.
  392. >> Thank you. We will call you before the technician arrives. >> Great. What should I do now? >> Please keep your refrigerator closed and
  393. turn off electrical devices. >> Okay, I understand. Is there anything else I can help you with? >> No, that's all. Thank you for your help.
  394. >> You're welcome. Have a nice day. >> Thank you. Goodbye. >> Goodbye. Cooking together. >> Hi. What are you doing?
  395. >> Hi. I'm thinking about dinner. >> Oh, good idea. What do you want to cook? >> Maybe pasta and salad. What do you think?
  396. >> That sounds great. Can I help? >> Of course. >> What should I do first? >> Can you wash the vegetables, please?
  397. >> Sure. Which vegetables? >> Tomatoes, cucumbers, and lettuce. >> Okay, I will wash them now. >> Thank you. I will start cooking the
  398. pasta. >> Do we have enough pasta? >> Yes, we have one big bag. >> Great. What are you doing now? I'm
  399. boiling water for the pasta. >> Okay. Do you need help? >> Yes, please cut the tomatoes. >> No problem. Like this?
  400. >> Yes. Perfect. [laughter] >> I'm a good helper. >> Yes, you are. >> What sauce are we making?
  401. >> Tomato sauce with chicken. >> Nice. That sounds delicious. >> I hope so. >> The vegetables are ready.
  402. >> Great. Can you put them in a bowl? >> Sure. >> Oh, can you get the salt, please? >> Yes. Here you are.
  403. >> Thank you. >> Wow, the food smells really good. >> Thank you. >> I'm hungry now.
  404. >> Me, too. Dinner is almost ready. >> I like cooking together. >> Me, too. It is fun. >> We should do this more often.
  405. >> Yes. Good idea. >> Okay, let's eat. Yes. Enjoy your meal. Talking about social media. >> Hi, what are you doing?
  406. >> Hi, I'm looking at social media on my phone. >> Oh, really? Which app are you using? >> I'm using Instagram.
  407. >> Nice. I use Instagram, too. >> What social media apps do you use? >> I use Facebook, Instagram, and Tik Tok. >> Oh, nice. I like Tik Tok videos. They
  408. are fun. [laughter] >> Yes, I watch funny videos there. >> Do you post photos online? >> Yes, sometimes. I like posting travel
  409. photos. >> Nice. I usually post food pictures. >> Really? >> Yes, I love taking pictures of food.
  410. >> That sounds fun. >> How much time do you spend on social media? Maybe one or two hours a day.
  411. >> Oh, okay. I think I use it too much. >> Me too sometimes. >> Do you follow celebrities? >> Yes, some actors and singers. What about
  412. you? >> I follow sports pages and travel pages. >> Nice. >> Do you think social media is good?
  413. >> Yes, but not all the time. >> I agree. It is good for talking to friends. >> Yes. And watching videos, too.
  414. >> Okay. I need to go now. >> Okay. Talk to you later. >> Bye >> bye.
  415. >> At a mobile store. >> Hello. Welcome to the mobile store. How can I help you? >> Hi, I want to buy a new SIM card.
  416. >> Of course. Which company do you want? Um, I'm not sure. >> That's okay. We have good internet plans and call plans.
  417. >> I want internet for my phone. >> Okay. Do you use a lot of internet? >> Yes, for videos and maps. >> Then this plan is good for you. It has
  418. 20 gigabytes internet and free calls. >> Oh, nice. How much is it? It is $25 for one month. >> Okay, that sounds good.
  419. >> Can I see your passport or ID, please? >> Yes, here it is. >> Thank you. Is your phone unlocked? >> Sorry. What does unlocked mean?
  420. >> It means your phone can use any SIM card. >> Oh, yes. I think it is unlocked. >> Great. Do you want me to put the SIM
  421. card in your phone? >> Yes, please. >> No problem. Please give me your phone. >> Here you are.
  422. >> Okay, the SIM card is working now. >> Really? Great. >> Yes. Try calling or using the internet. >> Okay. Wow, it works.
  423. >> Would you like help setting up mobile internet? >> Yes, please. >> Okay, I will help you.
  424. >> Thank you very much. >> You're welcome. >> Can I recharge the SIM card online? Yes, you can use the app or visit the store.
  425. >> Great. Good to know. >> Here is your receipt. >> Thank you. >> Have a nice day.
  426. >> You too. Goodbye. >> Goodbye. >> At Starbucks. >> Hello. Welcome to Starbucks. What would
  427. you like? >> Hi, this is my first time here. >> No problem. How can I help you? >> What drinks do you have? We have cafe
  428. latte, cappuccino, americano, caramel macchiato, white chocolate, mocha, and cold brew.
  429. >> Oh, nice. What is cafe latte? >> It is coffee with milk. >> Okay. What is caramel macchiato? >> It is coffee with milk and caramel.
  430. >> Hm, that sounds good. Do you have cold drinks? >> Yes, we have iced cafe latte, caramel frappuccino,
  431. mocha frappuccino, and pink drink. >> What is caramel frappuccino? >> It is a cold coffee drink with caramel and ice.
  432. >> Oh, nice. I want that. >> Okay. What size? Tall, grande, or vinty? >> Um, what is grande? >> It is mediumsized.
  433. >> Okay. I want a grande caramel frappuccino. >> Great. Do you want food, too? >> What food do you have?
  434. >> We have chocolate croissant, blueberry muffin, cheesecake, and sandwiches. >> Okay. I want a chocolate croissant. >> Great. Anything else?
  435. >> No, that's all. How much is it? >> It is $10. >> Okay. Can I pay by card? >> Yes, of course.
  436. >> Here is my card. >> Thank you. Please wait a few minutes. >> Okay. Thank you. >> You're welcome. Enjoy your drink
  437. >> at the travel agency. Good afternoon. Welcome to the travel agency. How can I help you? >> Hello, I want to travel to Bali for a
  438. vacation. >> Great choice. When would you like to travel? >> I want to go next month.
  439. >> Okay. How many days do you want to stay? >> About 7 days. >> Are you traveling alone or with someone? >> I'm traveling with my wife.
  440. >> Nice. Do you prefer a hotel near the beach? Yes, I want a hotel with a nice view. >> No problem. What is your budget?
  441. >> Around $1,500 for both of us. >> Okay, I can find some good options for you. >> Does the package include flights?
  442. >> Yes, it includes flights, hotel, and breakfast. >> That sounds good. >> Do you want a direct flight or a cheaper
  443. flight with a stop? >> I prefer a direct flight if possible. >> All right. Before we continue, may I have your full name, phone number, and
  444. email address? >> Sure. My name is John Henderson. >> Thank you, Mr. John. What is your phone number?
  445. >> My phone number is + 1 310-5554829. >> Great. And what is your email address? >> My email is johnerson.com.
  446. >> Thank you. Do you have a passport? >> Yes, I do. >> Great. I also recommend travel insurance.
  447. >> What does it cover? >> It covers medical emergencies and trip cancellations. >> Okay, I think I want it.
  448. >> Perfect. Would you like to visit famous places in Bali? >> Yes, of course. What places do you recommend?
  449. >> You can visit beaches, temples, and rice fields. >> Sounds amazing. I can also book a city tour for you.
  450. >> Yes, please. >> Great. I just need your passport details. >> Okay, I have them here.
  451. >> Thank you. I will prepare everything for you. >> How long will it take? >> About 20 minutes.
  452. >> Okay, I will wait. >> Thank you. You will enjoy your trip to Bali. >> I hope so. Thank you for your help.
  453. >> You're welcome. Have a great trip. Checking in at the airport. >> Good morning. Welcome to the airport. How can I help you?
  454. >> Good morning. I want to check in for my flight. >> Sure. Can I see your passport, please? >> Yes, here it is.
  455. >> Thank you. Let me check your flight information. >> Okay. >> You are flying to New York today, right?
  456. Yes, that's right. >> Great. What time is your flight? >> I think it is at 3:30 p.m. >> Yes, that is correct. Are you traveling
  457. alone? >> Yes, I am. >> Okay. Do you have any bags to check in? >> Yes, I have one big suitcase and one
  458. small bag. >> Please put the suitcase on the scale. Okay, >> great. Your bag is 22 kg. That is okay.
  459. >> Good. I was worried it was too heavy. >> No problem. Do you have anything dangerous in your bag? >> No, I don't.
  460. >> Okay. Would you like a window seat or an aisle seat? >> A window seat, please. >> Let me check. Okay. Seat 15A is
  461. available. >> Perfect. Thank you. >> Here is your boarding pass. >> Thanks. What gate is my flight?
  462. >> Your flight leaves from gate 10. >> Okay. What time does boarding start? >> Boarding starts at 2:45 p.m. >> Great. Where do I go now?
  463. >> Please go to security check. Follow the signs. Okay. Is there a cafe near the gate? >> Yes, there is a cafe near gate 10.
  464. >> Nice. I want to get coffee before my flight. >> Sounds good. Don't be late for boarding. >> I won't.
  465. >> Here is your passport. >> Thank you very much for your help. >> You're welcome. Have a safe flight. >> Thank you. Have a nice day.
  466. >> Lost passport at the airport. Excuse me. Can you help me, please? >> Of course. What happened? >> I think I lost my passport.
  467. >> Oh, no. I'm sorry to hear that. When did you see it last? >> I think I had it about 20 minutes ago. >> Do you remember where?
  468. >> Maybe near the cafe or at security check. >> Okay, don't worry. We will try to help you. Thank you. I am very worried. My
  469. flight is today. >> I understand. What is your name? >> My name is John Miller. >> Okay. Mr. Miller, what does your
  470. passport look like? >> It is a blue passport. >> All right. What country is it from? >> It is from the United States.
  471. >> Okay. Do you have your flight ticket? >> Yes, I have it on my phone. Good. What time is your flight? >> My flight is at 6:00 p.m.
  472. >> Okay, you still have time. Please don't worry. >> I hope someone found it. >> We have a lost and found office here. I
  473. will call them. >> Thank you so much. >> No problem. Please wait for a moment. >> Okay. After a few minutes.
  474. >> Good news. Someone found a passport near the cafe. Really? >> Yes. Let me check the name. Is your name
  475. John Miller? >> Yes, that's me. >> Great. This is your passport. Please check it.
  476. >> Yes, it is mine. Thank you very much. >> You're welcome. Please be careful next time. >> I will. I was really scared.
  477. >> That's okay. Many people lose things at the airport. >> Thank you again for your help. No problem. Have a safe flight.
  478. >> Thank you. Goodbye. At the boarding gate. Excuse me. Is this the gate for flight BA220? >> Yes, it is. Are you flying to London?
  479. >> Yes, I am. >> Great. May I see your boarding pass, please? >> Sure. Here it is.
  480. >> Thank you. Yes, this is the correct gate. >> Great. What time does boarding start? >> Boarding starts at 5:15 p.m.
  481. >> Okay. What time does the plane leave? >> The plane leaves at 6:00 p.m. >> Is the flight on time? >> Yes, everything is on time.
  482. >> Good. I was worried about delays. >> Don't worry, everything is fine. >> Okay. Where should I wait? >> You can sit in the waiting area near the
  483. gate. >> Okay. Do I need my passport now? >> Yes. Please keep your passport and boarding pass ready.
  484. >> Okay, I have them here. >> Perfect. Do you have any hand luggage? >> Yes, just one small bag. >> That is fine. You can take it on the
  485. plane. >> Great. Is there a bathroom near here? >> Yes, it is next to the cafe. >> Okay, thank you.
  486. >> You're welcome. Please don't go far. Boarding will start soon. Don't worry, I will stay near the gate. >> Good idea.
  487. >> After a few minutes. >> Attention, please. Passengers for flight BA220 to London can board now.
  488. >> Excuse me. Can I board now? >> Yes, please. May I see your passport and boarding pass again? >> Sure. Here they are.
  489. >> Thank you. Everything looks good. >> Great. Which way should I go? Please follow the line and go through that door.
  490. >> Okay. Thank you for your help. >> You're welcome. Have a good flight. >> Thank you. Phone call between two friends.
  491. >> Hello. Hi, Sarah. >> Hi, Lena. How are you? >> I'm good, thank you. How are you?
  492. >> I'm okay. I want to ask you something. >> Sure. What is it? I want to go to the gym, but I feel nervous. Why? >> I don't know how to use the machines.
  493. Don't worry, I can go with you. >> Really? >> Yes, of course. And there are trainers at the gym.
  494. >> Trainers? >> Yes. They help people and show them how to exercise. >> Oh, really?
  495. >> Yes. They are very nice. That sounds good, but I still feel a little nervous. It's okay. I will be with you. You are not alone.
  496. >> Thank you. That makes me feel better. >> No problem. Many people feel nervous at first. I want to lose weight and be healthy.
  497. >> That is great. We can start slowly. What can we do with the gym? >> We can walk on the treadmill and do easy exercises.
  498. >> Okay. I don't want hard exercises. Don't worry. We will do easy things. >> Okay, good. Do you want to go tomorrow? >> Yes. What time?
  499. >> Maybe at 5:00 p.m. >> Okay, that is good for me. >> Great. Wear comfortable clothes and bring water.
  500. >> Okay, I will. >> And don't worry, I'm with you. >> Thank you so much. >> You're welcome. See you tomorrow.
  501. >> See you. Bye. >> Paying for a gym membership. Hello. Welcome to the gym. How can I help you? >> Hi, I want to pay for my gym membership.
  502. >> Sure. Are you a new member or an old member? >> I am a new member. >> Great. We have different membership
  503. plans. >> Okay. What plans do you have? >> We have a monthly plan, a threemonth plan, and a yearly plan.
  504. >> How much is the monthly plan? >> It is $40 per month. Okay, I think I want the monthly plan. >> Great choice. Can I have your name,
  505. please? >> Yes, my name is John Smith. >> Thank you. Can I have your phone number? >> Sure. My phone number is 202555147.
  506. >> Great. Do you have an email address? >> Yes. My email is john smithgmail.com. Thank you. Do you want to use the swimming pool too?
  507. >> Is it included in the membership? >> No, it is an extra $10 per month. >> Oh, okay. I will add it. >> Great. Your total today is $50.
  508. >> Okay. Can I pay by card? >> Yes, of course. >> Here is my card. >> Thank you. Please enter your PIN.
  509. >> Okay, done. >> Payment approved. >> Great. Can I start today? >> Yes, you can start today.
  510. >> Nice. What time does the gym open? >> We open at 6 a.m. and close at 11 p.m. >> That's good. Do you have trainers here? >> Yes, we do. You can also book a personal
  511. trainer. >> Great. I may try that later. >> No problem. Here is your membership card.
  512. >> Thank you very much. >> You're welcome. Enjoy your workout. >> Thank you. See you later. >> Renewing a driver's license.
  513. >> Hello. How can I help you today? >> Hi, I want to renew my driver's license. >> Okay. Can I see your old license, please?
  514. >> Yes, here it is. >> Thank you. Let me check it. >> Okay. >> Your license will expire next week.
  515. >> Yes, that is why I came today. >> No problem. Can I have your ID card, please? Sure. Here you are. >> Thank you. Please check your
  516. information. Is your address still the same? >> No, I moved to a new apartment. >> Okay. Please tell me your new address.
  517. >> My new address is 25 Green Street. >> Great. I updated your information. >> Thank you. Do I need a new photo? >> Yes, please. We will take a photo here.
  518. >> Okay. Please sit here and look at the camera >> like this. >> Yes. Perfect. Done.
  519. >> Great. What should I do next? >> You need to pay the renewal fee. >> How much is it? >> It is $35.
  520. >> Okay. Can I pay by card? >> Yes, you can. >> Here is my card. >> Thank you. Please enter your PIN.
  521. >> Done. >> Payment approved. >> Great. When will I get my new license? >> You will get it in about 10 minutes.
  522. >> Oh, that's fast. >> Yes, please wait in the seating area. >> Okay. Thank you for your help. >> You're welcome. Have a nice day.
  523. >> You too. Goodbye. Paying the electricity bill. >> Hello. How can I help you? >> Hi, I want to pay my electricity bill.
  524. >> Okay. Do you have the bill with you? Yes, I do. Here it is. >> Thank you. Let me check it. >> Okay.
  525. >> Your bill is $45. >> Oh, okay. Can I pay here? >> Yes, of course. How would you like to pay?
  526. >> Can I pay by card? >> Yes, you can. >> Great. Here is my card. >> Thank you. Please enter your PIN.
  527. >> Okay, done. >> Payment approved. >> Great. Can I get a receipt? >> Yes. Here is your receipt.
  528. >> Thank you. >> By the way, your next bill will be next month. >> Okay. Can I pay online next time?
  529. >> Yes, you can pay online or at the office. >> That sounds easy. >> Yes, it is very simple.
  530. >> Sometimes my bill is very high. Why? >> Maybe you use a lot of electricity at home. >> Yes, I use the air conditioner a lot.
  531. That can make the bill higher. >> I see. I will try to use less electricity. >> That is a good idea.
  532. >> Can I also check my bill online? >> Yes, you can check it on the website. >> Great. I will do that. >> Do you need any more help?
  533. >> No, that is all. Thank you very much. >> You're welcome. Have a nice day. >> You too. Goodbye. Missing the train. >> Hello.
  534. How can I help you? >> Hi, I think I missed my train. >> Oh, I'm sorry to hear that. What time was your train?
  535. >> It was at 1000 a.m. to New York. >> Okay. Do you have your ticket with you? >> Yes, here it is. >> Thank you. Let me check.
  536. >> Okay. >> Yes. Your train already left 20 minutes ago. >> Oh, no. What can I do now? Don't worry,
  537. there is another train at 11:30 a.m. >> Really? That's good. Can I use the same ticket? >> Let me check for you.
  538. >> Okay, thank you. >> Yes, but you need to pay a small fee to change it. >> That's fine. How much is it?
  539. >> It is $5. >> Okay. Can I pay by card? >> Yes, you can. >> Here is my card.
  540. >> Thank you. Please enter your PIN. >> Done. Great. Your ticket is changed now. >> Thank you so much. Which platform is the train on?
  541. >> It will leave from platform 4. >> Okay. What time should I be there? >> Please be there at least 20 minutes early.
  542. >> Okay, I will. >> Do you have any luggage? >> Yes, just one small bag. >> That's fine. You can take it with you.
  543. >> Great. Is there a cafe near here? Yes, there is one near platform 4. >> Perfect. I will get some coffee while I wait.
  544. >> Good idea. >> Thank you for your help. >> You're welcome. Have a safe trip. >> Thank you. Goodbye. Paying school fees.
  545. >> Hello. How can I help you today? >> Hi, I want to pay my son's school fees. >> Sure. What is your son's name? His name is Jack Wilson.
  546. >> Okay, let me check the system. >> All right, >> I found his information. He is in grade five, right?
  547. >> Yes, that is correct. >> Okay, the school fees for this term are $500. >> Oh, okay. Can I pay today?
  548. >> Yes, of course. How would you like to pay? >> Can I pay by card? >> Yes, you can. Great. Here's my card.
  549. >> Thank you. Please enter your PIN. >> Okay, done. >> Payment approved. >> Great. Can I get a receipt?
  550. >> Yes. Here is your receipt. >> Thank you. >> Do you want to pay for the school bus, too?
  551. >> Oh, yes. How much is it? >> It is $100 for this term. >> Okay, I will pay for it, too. >> Great. Your total payment is now $600.
  552. No problem. >> Does your son need new books? >> Yes, I think so. >> The books cost $50.
  553. >> Okay, I will pay for them next week. >> No problem. >> When does the new term start? >> It starts next Monday.
  554. >> Great. My son is excited to come back to school. >> That is nice to hear. Thank you for your help. You're welcome. Have a great day.
  555. >> You too. Goodbye. talking about money. Hi, what are you reading? >> Hi, I am reading a book about a rich father and a poor father.
  556. >> Really? What is the book about? >> It is about two fathers and money. >> That sounds interesting. >> Yes, it is very interesting.
  557. >> Tell me more about it. >> Okay. The poor father works very hard every day. >> Does he have a job? Yes, he has a job,
  558. but he still has money problems. >> Oh, that is sad. >> Yes, he works a lot, but does not have much money.
  559. >> What about the rich father? >> The rich father works, too, but he also has a business. >> Does he have a lot of money?
  560. >> Yes, he does. >> Why is he rich? >> He learns about money and thinks in a different way.
  561. >> What do you mean? He likes to save money and find new ways to make money. >> That sounds smart. >> Yes, I think so, too.
  562. >> What does the poor father say about money? >> He says, "I don't have money." >> And what does the rich father say?
  563. >> He says, "How can I get money?" >> Oh, that is very different. >> Yes, they think in different ways. >> Does the rich father help people? Yes,
  564. he teaches good ideas about money. >> Like what? >> He says people should save money and learn new things.
  565. >> That is good advice. >> Yes. He also says people should not be afraid to try new things. >> I like that idea.
  566. >> Me too. >> Is the book easy to read? >> Yes, it is easy and simple. >> Do many people read this book?
  567. >> Yes, many people like it. >> Do you learn new things from it? Yes, I learned about money and work. >> That is great.
  568. >> Yes, I enjoy reading it. >> What is your favorite part? >> I like the ideas about saving money. >> Do you want to be rich one day?
  569. >> Yes, maybe. >> Me, too. >> Then maybe you should read this book. >> Yes, I think I will.
  570. >> I can give it to you after I finish it. >> Really? Thank you so much. >> You're welcome. I am excited to read it. >> I hope you like it.
  571. >> I think I will. >> Great. Let me know what you think later. >> Okay, I will. >> See you later.
  572. >> Bye. At the post office. >> Good morning. Welcome to the post office. >> Good morning. I want to send a package.
  573. >> Sure. Where do you want to send it? >> To my friend in London. >> Okay. What is inside the package? some clothes and books.
  574. >> All right, please put the package on the scale. >> Okay, here you go. >> It weighs 3 kg.
  575. >> How much does it cost to send? >> Standard shipping is $25 and express shipping is $40. >> What is the difference?
  576. >> Standard shipping takes about 2 weeks. Express shipping takes 5 days. >> I will choose express shipping. Great. Please write the address here.
  577. >> Okay. Do I also need to write my return address? >> Yes. Please write your return address at the top.
  578. >> Like this? >> Yes. Perfect. >> Can I also buy some stamps? >> Of course. How many do you need?
  579. >> Four stamps, please. >> Here you are. Anything else? >> Yes, I need to send this letter, too. >> No problem. Do you want regular or
  580. registered mail? >> What is registered mail? >> It is safer and you can track the letter online.
  581. >> Okay, I will use registered mail. >> Great choice. Please sign here. >> Done. >> Your total is $48.
  582. >> Can I pay by card? >> Yes, you can. >> Okay, here is my card. >> Thank you. Payment approved.
  583. >> Great. Here is your receipt and tracking number. >> Thank you very much for your help. >> You're welcome. Have a nice day.
  584. >> You too. Goodbye. Introducing a friend. Hey, Mark. Can I ask you something? >> Sure. What is it? >> I was thinking about my sister recently.
  585. >> Oh, really? What about her? She wants to meet someone nice and I thought maybe she could meet your friend Tom. >> Tom? That's interesting. Why him?
  586. >> I think they might get along well. He seems kind and respectful. >> Yes, he is a really good person. >> Really? That's good to hear. What about
  587. your sister? >> She is friendly, funny, and very caring. She also likes traveling and cooking. She sounds nice. I think Tom would enjoy
  588. talking to her. >> Really? What is Tom like? He is calm, responsible, and very friendly. He likes sports and traveling.
  589. >> That sounds good. I think they may have things in common. >> Yes, maybe. How old is your sister? >> She's 26 years old.
  590. >> Oh, okay. Tom is 28. That sounds fine. Do you think you could introduce them to each other? >> Sure, I can do that. Maybe we can all
  591. meet for a coffee sometime. >> That sounds like a great idea. I will ask Tom first and see what he thinks. >> Okay, no pressure. I just thought it
  592. might be nice for them to know each other. >> Yes, I understand. It sounds natural. I just want her to meet someone kind and
  593. respectful. >> I understand. Tom is definitely a nice guy. >> That makes me feel better.
  594. >> Don't worry. I would talk to him soon. >> Thank you. I appreciate it. >> No problem. I hope they get along well. >> Me, too. Let me know what he says.
  595. >> Of course. I would tell you soon. >> Thanks a lot. >> You're welcome. >> Talking about work.
  596. >> Hey, how are you? >> Hi, I'm good, thank you. How are you? >> I'm fine. It's nice to see you again. >> Yes, it has been a long time.
  597. >> Did you order anything? >> No, I was waiting for you. >> Oh, thank you. I want an iced coffee. >> Nice. I want a cappuccino and some
  598. chocolate cake. >> Good idea. I'm a little hungry, too. >> So, how is work? >> It is good, but very busy.
  599. >> Are you still a graphic designer? >> Yes, I am. I work for a marketing company. >> Oh, nice. What do you do at work?
  600. >> I make social media pictures and company logos. Sometimes I edit videos, too. >> That sounds interesting. Do you work at home or in the office?
  601. >> I work at home 3 days a week and in the office 2 days. >> Oh, that is nice. Do you like your job? >> Yes, but sometimes it is stressful. I
  602. understand. >> What about you? Do you still work at the hospital? >> No, I have a new job now.
  603. >> Really? What is your new job? >> I work for a travel company. >> Oh, nice. What do you do there? >> I answer phone calls and emails. I help
  604. people book flights and hotels. >> That sounds busy. >> Yes, sometimes, but I like it. >> What time do you work? I work from 9:00
  605. a.m. to 5:00 p.m. >> Oh, okay. That is good. >> Do you still play football? >> Yes, every Friday with my co-workers.
  606. >> Nice. I want to exercise more. >> You should join a gym. >> Maybe. >> Oh, here is our coffee.
  607. >> Great. It smells good. >> Yes. Enjoy your drink. >> Thank you. You too. >> We should meet again soon.
  608. Yes, of course. >> Okay, I will text you. >> Great. See you soon. >> Bye.
  609. >> Neighbors talking. >> Hello. How are you? >> Hi. I'm good, thank you. How are you? >> I'm fine. It's nice to see you.
  610. >> Nice to see you, too. Are you new here? >> Yes. I moved here last week from the United States. >> Oh, really? Welcome to the neighborhood.
  611. I'm from Canada. >> Nice. Which city in Canada? >> I'm from Toronto. What about you? >> I'm from Chicago.
  612. >> Oh, nice. Do you like living here so far? >> Yes, I do. The neighborhood is very quiet.
  613. >> Yes, it is. People here are friendly, too. >> That's good to know. Are there any good places nearby? Yes, there's a
  614. supermarket near the park. >> Great. I need to buy some things for my apartment. >> There's also a good cafe on Maple
  615. Street. >> Oh, really? I love coffee. >> Me, too. You should try it. >> I will. Thank you.
  616. >> No problem. Do you live alone? >> No, I live with my wife. What about you? I live with my husband and our son. >> Oh, nice. How long have you lived here?
  617. >> About 4 years. >> That's great. I hope I enjoy living here, too. >> I think you will. It's a nice place.
  618. >> Thank you. If you have time, maybe we can have coffee sometime. >> Sure. That sounds nice. >> Great. See you around.
  619. >> See you. Have a nice day. >> You too. Bye. >> Quick stop at a cafe. >> Hi, excuse me.
  620. >> Hello. How can I help you? >> Can I use your bathroom, please? >> Sure. Are you a customer? >> Not now, but I want to buy a drink
  621. after. >> No problem. The bathroom is upstairs. >> Okay, thank you. Is there a key? >> No, you don't need a key.
  622. >> Great. Thank you very much. >> You're welcome. after a few minutes. Hi again. Thank you. >> No problem.
  623. >> I want something to drink now. >> Sure. What would you like? >> What coffee do you have? >> We have latte, cappuccino, americano,
  624. and iced coffee. >> Okay. I want an iced coffee, please. >> Small or medium? >> Medium, please.
  625. >> Do you want milk or sugar? >> Yes. A little milk, please. >> Okay. Anything to eat? >> Yes. I want a cheese sandwich.
  626. >> Great. Anything else? >> No, that's all. How much is it? >> It is $8. >> Okay. Here you are.
  627. >> Thank you. Please wait for a few minutes. >> Okay. >> Your order will be ready soon.
  628. >> Great. Thank you. >> You're welcome. The soup is cold. >> Excuse me.
  629. >> Yes, sir. How can I help you? >> I think there's a problem with my soup. >> Oh, I'm sorry. What is the problem? >> The soup is cold.
  630. >> Really? I'm very sorry about that. >> Yes, I just tried it and it is not hot. >> I understand. Let me check it. >> Okay.
  631. >> Yes, you are right. I'm very sorry. It's okay. Can you make it hot, please? >> Of course. I will take it to the kitchen right now.
  632. >> Thank you. >> Would you like the same soup or something different? >> The same soup is okay. I like it.
  633. >> Great. We will make it hot for you. >> Thank you very much. >> You're welcome. It will take about 5 minutes.
  634. >> Okay, that's fine. >> Hello again. Here is your soup. It is hot now. >> Thank you. Let me try it.
  635. >> Sure. >> Oh, yes. It is much better now. >> Great. I'm happy to hear that. >> Thank you for fixing the problem.
  636. >> No problem. We want our customers to be happy. >> That's nice. >> Would you like anything else? Maybe
  637. bread or a drink? >> Yes. Can I have some bread, please? >> Of course. Anything to drink? >> Yes. A glass of water, please.
  638. >> Sure. I will bring it right away. >> Thank you. >> Here is your bread and water. >> Thank you very much.
  639. >> You're welcome. Is everything okay now? >> Yes, everything is good. >> Great. Enjoy your meal. >> Thank you.
  640. >> You're welcome. Have a nice day. >> You too. >> Buying train ticket. >> Good morning. How can I help you?
  641. >> Hi, I want to buy a train ticket, please. >> Sure. Where do you want to go? >> I want to go to Boston.
  642. >> Okay. One way or round trip? >> Round trip, please. What day do you want to travel? >> I want to leave on Friday morning.
  643. >> Okay. What day do you want to come back? >> Sunday evening. >> Let me check the trains for you. >> Okay.
  644. >> There is a train at 8:30 a.m. on Friday. >> That sounds good. >> And there is a return train at 6:30 p.m. on Sunday.
  645. >> Perfect. How long is the trip? >> About 3 hours. Okay. How much is the ticket? >> It is $50.
  646. >> Okay. Can I choose a seat? >> Yes, of course. Window seat or aisle seat? >> Window seat, please.
  647. >> Great. Seat 14A is available. >> Perfect. I'll take it. >> Do you have any bags? >> Yes. One suitcase and one backpack.
  648. >> That is fine. You can take them with you. >> Great. Which platform is the train? >> Platform 5.
  649. >> What time should I arrive at the station? >> Please arrive at least 20 minutes early. >> Okay. Can I pay by card?
  650. >> Yes, of course. >> Here is my card. >> Thank you. Please enter your PIN. >> Okay, done.
  651. >> Great. Here is your ticket. >> Thank you very much. >> You're welcome. Have a nice trip. >> Thank you. Two strangers
  652. on a train. >> Hi, I think this is my seat. Seat 14A. >> Oh, yes, that's correct. I'm in seat 14B.
  653. >> Great. Nice to meet you. >> Nice to meet you, too. >> Are you traveling to Boston? >> Yes, I am. What about you?
  654. >> I'm going to Chicago. >> Oh, nice. Is this a long trip for you? Yes, about 5 hours. What about your trip?
  655. >> Mine is about 3 hours. >> Do you travel by train often? >> Not really. I usually drive my car. >> Me, too. But my car has a problem this
  656. week. >> Oh, I see. That's unlucky. >> Yes, but I like trains. They are relaxing.
  657. >> I agree. I like to look out the window. >> Are you traveling for work or vacation? >> I'm traveling for work. I have a meeting tomorrow morning.
  658. >> Oh, really? What do you do? >> I'm an English teacher. What about you? >> I work in a bank. >> Nice. Do you like your job?
  659. >> Yes, but sometimes it is stressful. >> I understand. My job can be busy, too. >> Do you live in this city? >> Yes, I live near the station. What about
  660. you? >> I live about 20 minutes away. >> Oh, that's nice. Are you traveling alone?
  661. >> Yes, I am. What about you? >> Me, too. I'm visiting my sister in Chicago. >> That sounds nice. How long will you
  662. stay? >> Just for the weekend. >> Nice. I hope you have fun. >> Thank you.
  663. >> Did you bring snacks for the trip? >> Yes, I have chips and water. >> Nice. I bought coffee before the train. >> Oh, good idea. I think there is a cafe
  664. on the train, too. Yes, I saw it near the next car. >> Sorry. What time is it now? >> It's 3:15 p.m.
  665. >> Thanks. >> No problem. >> Well, it was nice talking to you. >> Nice talking to you, too.
  666. >> Have a good trip. >> Thank you. You, too. >> Bye. >> Bye. At the hotel room. Wow, this hotel
  667. room is amazing. >> Yes, it is really nice. I like it a lot. >> Look at the view from the window. >> Oh, wow. You can see the beach and the
  668. sea. >> Yes, the view is beautiful. I love it. >> Me, too. The sunset looks amazing from here.
  669. >> The room is very clean, too. >> Yes. Everything looks new. >> Look at the bed. It looks very soft and comfortable.
  670. >> Yes. I want to sleep already. Me too. We are very tired after the trip. >> Oh, the air conditioner is very strong. >> Yes, that's good. The room feels cool
  671. and comfortable. >> I like that. It was very hot outside. >> Look, there is a kettle for tea and coffee.
  672. >> Oh, nice. That's great. I love drinking tea at night. >> Me, too. And look, they gave us tea bags and coffee, too. Perfect. We can make
  673. tea in the room. >> Wow. Look at the TV. >> Oh, yes. It is a big Samsung TV. >> Nice. Samsung is a very good brand.
  674. >> Yes. And I think it has Netflix, too. >> Great. We can watch movies tonight. >> Look over there. There's a mini fridge, too.
  675. >> Oh, nice. We can keep cold drinks there. >> Yes. And there's free water inside. >> That's great. Oh, the bathroom looks very nice, too.
  676. >> Yes, it is very clean. >> Look, they have shampoo, soap, and clean towels. >> Nice. Everything is ready for us.
  677. >> I also like the balcony. >> Me, too. We can sit there in the morning and drink coffee. >> That sounds perfect.
  678. >> I'm really happy with this hotel. >> Me, too. It feels comfortable and relaxing. >> Good choice.
  679. >> Yes. I think we will enjoy our stay here >> at [music] the hotel pool. Wow, this pool is amazing.
  680. >> Yes, it is very beautiful. I love this place. >> Look at the view. You can see the beach from here.
  681. >> I know. The ocean looks so beautiful. >> And the weather is perfect today. >> Yes. Not too hot and not too cold. Hey, can you take a picture of me?
  682. >> Of course. Stand near the pool. >> Like this? >> Yes. Perfect. Smile. >> Okay,
  683. >> great. I took some nice photos. >> Really? Let me see. >> Here, look. >> Wow, they look great. Thank you.
  684. >> You're welcome. Now, can you take some pictures of me, too? >> Sure. Stand near the palm trees. >> Okay. Do I look okay?
  685. >> Yes, you look great. Smile. [laughter] >> Okay, >> done. I took many photos. >> Let me see them.
  686. >> Here you go. >> Wow, I love these pictures. Thank you. >> No problem. >> This hotel is really beautiful.
  687. >> Yes, and the location is perfect. >> I agree. The beach is very close. >> Yes, and there are restaurants and shops nearby, too.
  688. >> That's great. I really like this place. >> Oh, look. Someone is bringing drinks. >> Nice. What drinks do they have? >> I think they have orange juice, mango
  689. juice, iced coffee, lemonade, and soft drinks. >> Oh, nice. I want fresh orange juice. >> Good choice. I think I want iced coffee.
  690. >> Sounds good. >> Should we sit near the pool? >> Yes, we can relax and enjoy the view. >> Great idea. This feels like a perfect
  691. vacation. >> I know. I'm really happy we came here. >> Me, too. >> Let's take one selfie together.
  692. [laughter] >> Yes, good idea. Asking for directions. Excuse me. Can you help me, please? >> Yes, of course. What do you need?
  693. >> I'm looking for the museum. >> Which museum? >> The city history museum. Oh, okay. It is not far from here.
  694. >> Really? How can I get there? >> Go straight on this street for about 10 minutes. >> Okay.
  695. >> Then turn left at the traffic light. >> Left at the traffic light. >> Yes, that's right. >> Okay. Then what?
  696. >> Walk for about five more minutes. >> Okay. >> You will see a big park on your right. A big park?
  697. >> Yes. The museum is across from the park. >> Oh, I see. Is it near a cafe? >> Yes, there is a small cafe next to it. >> Great. Is it far to walk?
  698. >> No, not really. About 15 minutes. >> Okay. Can I take a bus? >> Yes. Bus number 12 stops near the museum.
  699. >> Oh, nice. Where is the bus stop? It is over there near the bank. >> Okay. Thank you very much for your help. >> You're welcome.
  700. >> Sorry, one more question. Is the museum open today? >> I think so, but I'm not sure. >> Okay, no problem.
  701. >> Enjoy your visit. >> Thank you. Have a nice day. >> You too. >> At the supermarket.
  702. Excuse me. Can you help me? Yes, of course. What do you need? >> I'm looking for rice and pasta. >> Sure. What kind of rice do you want?
  703. >> Just normal white rice. >> Okay. The rice is in aisle 5. >> Thank you. And where is the pasta? >> The pasta is in aisle six next to the
  704. rice section. >> Great. What kinds of pasta do you have? >> We have spaghetti, pin, and macaroni. Okay. I want spaghetti.
  705. >> Good choice. >> Do you have big bags of rice? >> Yes, we have small and big bags. >> How much is the big bag?
  706. >> It is $15. >> Okay, that sounds good. Excuse me again. >> Yes. >> I can't find the spaghetti.
  707. >> No problem. I can show you. Please follow me. >> Thank you very much. >> Here he is. We have different brands.
  708. >> Oh, nice. Which one is popular? >> Many people buy this one. >> Okay, I will take it. >> Great. Anything else?
  709. >> No, that's all. Thank you for your help. >> You're welcome. Have a nice day. >> You too. Paying parking fees. >> Hello. How can I help you today?
  710. >> Hi, I want to pay my parking fee. >> Sure. Do you have your parking ticket with you? >> Yes, here it is.
  711. >> Thank you. Let me check it. >> Okay. >> I see that your car was parked here for 5 hours.
  712. >> Oh, really? I did not notice the time. >> Yes. The total fee is $18. >> Okay. Can I pay by card? >> Yes, of course. Credit card or debit
  713. card? >> Debit card, please. >> Okay. Please insert your card here >> like this.
  714. >> Yes, perfect. Now, please enter your PIN. >> Okay, done. >> Great. Please wait a moment.
  715. >> Sure. >> Okay, the payment is successful. >> Great. Thank you. >> You're welcome. Would you like a
  716. receipt? >> Yes, please. >> Here you are. >> Thank you.
  717. >> By the way, where is your car parked? >> It is on level two near the elevator. >> Okay. Please leave the parking area within 15 minutes.
  718. >> Oh, okay. I didn't know that. >> Yes. After 15 minutes, there may be an extra charge. >> Oh, I understand. I will leave now.
  719. >> Did you enjoy your visit to the mall? >> Yes, I did. I went shopping and had lunch with my friend. >> Nice. Was it busy today?
  720. >> Yes, very busy. There were many people. >> That's normal on weekends. >> Yes. Huh? >> Is this your first time parking here?
  721. >> Yes, it is. >> Okay. Next time you can pay at the machine, too. >> Really? Where is it?
  722. >> It is near the main entrance. >> Oh, good to know. Thank you. >> No problem. Please drive safely. >> I will. Have a nice day.
  723. >> You too. Goodbye. >> Goodbye. At a clothing store. Hello. Can I help you? >> Hi. Yes, I am looking for a dress. Sure.
  724. What kind of dress do you want? I want a dress for a wedding occasion. Okay. We have many nice dresses here. Oh, this blue dress is beautiful. Yes, it is very
  725. popular. Would you like to try it on? >> Yes, please. Where is the fitting room? It is over there on the left. Okay, thank you.
  726. >> After a few minutes. >> I really like this dress. It looks nice. >> Yes, it looks great on you. Thank you. How much is it?
  727. >> It is $180. Oh, that is expensive. >> Yes, it is a new collection dress. Do you have any discount?
  728. >> Let me check. >> Okay, good news. We have a 20% discount today. >> Oh, really? That sounds good.
  729. >> Yes. The price after the discount is $144. >> Hm, that is better. >> Would you like to buy it?
  730. >> Yes, I think so. But do you have this dress in red? >> Let me see. Yes, we have a red one, too. Great. Can I try it on?
  731. >> Of course. Here you are. After trying the second dress, >> I like the red one more. >> Good choice. It looks very elegant.
  732. >> Okay, I will take it. >> Great. Would you like to pay by cash or card? By card, please. Okay. Please tap your card here. Done. Perfect. Here is
  733. your receipt. Thank you very much. You're welcome. Enjoy your new dress. Thank you. Have a nice day. You too. Making an appointment.
  734. >> Hello. Good morning. >> Good morning. Internal medicine clinic. How can I help you? >> Hi, I want to make an appointment with
  735. the doctor. >> Sure. What is the problem? >> I have a high temperature. >> I'm sorry to hear that. Do you have any
  736. other symptoms? >> Yes, I feel tired and I have a cough. Okay. Are you worried about anything? >> Yes, I am worried it may be COVID 19.
  737. >> I understand. Don't worry. The doctor can check you. >> Okay. Is there an appointment today? >> Let me check. Yes, we have an
  738. appointment at 400 p.m. >> That is good for me. >> Great. Can I have your name, please? >> Yes, my name is David Johnson.
  739. >> Thank you. Can I have your phone number? >> Sure. It is + 1202555 0147. >> Thank you. Do you have an email address?
  740. >> Yes, it is [email protected]. >> Great. You are booked for 400 p.m. today.
  741. >> Thank you. Should I bring anything? Please bring your ID and wear a mask. >> Okay. Thank you very much. >> You're welcome. We hope you feel better
  742. soon. >> Thank you. Goodbye. >> Goodbye. At the doctor's clinic. Hello. Please come in. How are you today?
  743. >> Hi, doctor. I'm not feeling well. >> I'm sorry to hear that. What is the problem? >> I have a high temperature. Okay. Since
  744. when? >> Since yesterday morning. >> Do you have any other symptoms? >> Yes. I feel tired and I have a cough.
  745. >> I see. Do you have a sore throat? >> Yes, a little. >> Okay. Are you having trouble breathing? >> No, not really.
  746. >> Good. Did you check your temperature at home? Yes, it was 38.5° C. >> Okay. Are you worried about anything?
  747. >> Yes, I'm worried it may be COVID 19. >> I understand. Don't worry. We will check your symptoms. >> Okay.
  748. >> We will need to test for COVID 19. >> Okay, doctor. >> Let me check your temperature first. >> Sure.
  749. >> Okay. Your temperature is a little high. Oh, okay. >> Please open your mouth and say, "Ah, I want to check your throat."
  750. >> Okay. Uh, >> your throat looks a little red. >> Is it serious? >> No, don't worry. But I want you to rest
  751. and drink a lot of water. >> Okay. >> I will give you some medicine for the fever.
  752. >> Thank you. >> Also, please take a COVID test today. >> Okay, doctor. and wear a mask around other people.
  753. >> I will. >> If you feel worse, please come back or call us. >> Okay. Thank you for your help.
  754. >> You're welcome. I hope you feel better soon. >> Thank you, doctor. Goodbye. >> Goodbye. Calling for help.
  755. >> Hello. Emergency home repair service. How can I help you? >> Hi, I need help, please. I have a problem at home. I'm sorry to hear that.
  756. What is the problem? >> There is water on the kitchen floor. I think there is a problem with a pipe. >> Okay. Is the water still coming out?
  757. >> Yes, it is. >> Okay. Please try to turn off the water if you can. >> I already did that.
  758. >> Good. Can I have your address, please? >> Yes. It is 25 Green Street, apartment 4B. >> Thank you. Can I have your name?
  759. >> My name is Sarah Brown. >> Thank you, Miss Brown. Can I have your phone number? >> Sure. It is + 1 312
  760. 555 0189. >> Okay. We can send someone to your home in about 1 hour.
  761. >> 1 hour. Okay. That's good. >> Is there any other problem in the house? >> Yes, the kitchen sink is blocked too. >> Okay, I will tell the repair worker.
  762. >> Thank you. How much will it cost? >> The worker would check the problem first and tell you the price. >> Okay, that's fine.
  763. >> Please stay at home. The repair worker will call you before arriving. >> Great. Thank you so much for your help. >> You're welcome. We will see you soon.
  764. Okay. Goodbye. >> Goodbye. >> Changing an internet plan. >> Hello, internet service company. How can
  765. I help you? >> Hi, I want to change my internet plan. >> Sure. Can I have your name, please? >> Yes, my name is David Miller.
  766. >> Thank you, Mr. Miller. Can I have your phone number? >> Sure. It is + 1 4155 555123.
  767. >> Thank you. Let me check your account. >> Okay. >> I see you have the basic internet plan now.
  768. >> Yes, but it is very slow. >> I understand. What kind of plan do you want? >> I want faster internet. I work from
  769. home. >> Okay. We have a faster plan with higher speed. >> Oh, nice. How much is it?
  770. >> It is $60 a month. >> That sounds good. Is it unlimited? >> Yes, it is unlimited internet. >> Great. Can I change my plan today?
  771. >> Yes, of course. The new plan can start tomorrow. >> Perfect. Do I need a new router? >> No, your router is fine. Okay.
  772. >> I changed your plan successfully. >> Great. Thank you for your help. >> You're welcome. Is there anything else? >> No, that's all.
  773. >> Okay. Have a nice day. >> Thank you. You, too. >> Cleaning the house. >> Hi, honey. What are you doing?
  774. >> Hi. I'm cleaning the house. >> Oh, really? Why are you cleaning today? >> Because the house is very messy. >> [laughter]
  775. >> Okay. What are you cleaning now? >> I'm cleaning the living room. >> Oh, I see. What do you need to do? >> I need to clean the floor and dust the
  776. furniture. >> That sounds like a lot of work. >> Yes, it is. >> Did you clean the kitchen?
  777. >> Not yet. I will clean it after this. >> What will you do in the kitchen? >> I need to wash the dishes and clean the table.
  778. >> Okay. Do you need help? >> Really, that would be nice. >> Of course, I can help you. >> Thank you. Can you clean the windows?
  779. >> Sure, no problem. >> Also, can you take out the trash later? >> Yes, I can do that. >> Great. Thank you.
  780. >> No problem. We can finish faster together. >> Yes, that's true. >> Are you tired?
  781. >> A little. I started cleaning this morning. Oh, wow. Did you eat lunch? >> No, not yet. >> Okay, let's order food after cleaning.
  782. >> That sounds good. >> What room will you clean next? >> The bedroom. It is messy, too. >> Okay, I will help you there, too.
  783. >> Thank you. You are very helpful today. >> I'm trying. >> Okay, let's finish cleaning first. >> Yes. Then we can relax. Perfect.
  784. >> Let's start. >> Boss arguing with an employee at work. >> John, come in my office for a minute. >> Yes, of course. Is everything okay?
  785. >> Not really. I want to talk about your work this week. >> Oh, okay. What is the problem? >> I am not happy because you came late
  786. several times. >> I know. I'm really sorry about that. >> You came late on Monday, Wednesday, and today. Yes, I know. The traffic was very
  787. bad and my car had a problem. >> I understand, but you need to come to work on time. >> Yes, you were right. I will try harder.
  788. >> Also, I want to talk about the report from yesterday. >> Oh, yes. I finished it late. >> Why was it late?
  789. >> I had a problem with my computer and I lost some files. >> Why didn't you tell me about the problem?
  790. >> I'm sorry. I thought I could fix it myself. John, if there is a problem, you need to tell me. >> Yes, I understand.
  791. >> Communication is very important at work. >> You are right. I will do better next time. >> Another thing, some customers said they
  792. waited a long time for help. >> Really? I didn't know that. >> Yes. Yesterday afternoon, two customers asked for help.
  793. >> Oh, I'm sorry. I was very busy with another customer. I understand but please ask someone for help if you are busy.
  794. >> Okay, I will remember that. >> Are you having any problems at work or at home? >> A little. My father is sick and I have
  795. been worried. >> Oh, I'm sorry to hear that. >> Thank you. It has been a difficult week for me.
  796. >> I understand, but please talk to me if you need help. >> Okay. Thank you for understanding. >> I know you are a good worker, John.
  797. >> Thank you. I really like this job. >> That's good. I just want to see improvement. >> Yes, I understand. I will work harder
  798. and come on time. >> Great. And please finish your work before the deadline. >> I will.
  799. >> Okay. Let's start fresh next week. >> That sounds good. >> Do you have any questions? >> No, everything is clear.
  800. >> Great. Thank you for listening. >> Thank you for talking to me. >> No problem. Have a good day. >> You too. Goodbye. talking about America.
  801. Hey, how are you? >> Hi, I'm good. How are you? >> I'm fine. I miss our time in America. >> Me too. Living there was a big
  802. experience. >> Yes, it was. I learned many things. >> Same here. What did you like most? >> I liked that people care a lot about
  803. children. >> Really? What do you mean? I remember one time at school a teacher helped a child who looked very sad.
  804. >> Oh yes, I saw things like that too. Schools care about children a lot. >> Yes, children can talk to teachers if they have problems.
  805. >> That is true. I also saw many parks and activities for children. >> Yes, families spend a lot of time with their kids. I also noticed many things
  806. about women's rights. >> Really? Like what? >> At my job, women and men work together in the same positions.
  807. >> Oh, yes. I saw that, too. >> My manager was a woman, and everyone respected her. >> Nice. At my workplace, many women had
  808. important jobs, too. >> Yes. And people respect personal space and privacy. >> That's true. Do you remember our
  809. neighbor in America? >> Yes. She lived alone and worked as a doctor. >> Exactly. She was very independent.
  810. >> I remember she always helped people in the neighborhood. >> Yes, she was very kind. >> I also liked that there are many laws to
  811. help people feel safe. >> I agree. I felt safe there. >> Me too. >> Do you want to live there again someday?
  812. Maybe. I think life there is good. >> Yes, maybe one day. >> I hope so. >> Me too.
  813. >> Rainy night. Oh no, it is raining so hard. >> Yes, the rain started very suddenly. >> Do you have an umbrella?
  814. >> Yes, but it is small. We can share it. >> Really? Thank you so much. >> No problem. Where are you going? >> I'm going home. What about you?
  815. >> Me, too. I live near the train station. >> Oh, nice. I live near the supermarket. >> You look cold. Are you okay? >> Yes, but my jacket is wet.
  816. >> Yeah, the rain is very heavy tonight. >> I didn't check the weather before leaving home. >> Me neither.
  817. >> Do you walk here often? >> Yes, after work. I work in a restaurant nearby. >> Oh, really? What do you do there?
  818. >> I'm a cook. >> Nice. That sounds interesting. >> Thank you. What about you? >> I work in a clothing store.
  819. >> Oh, nice. Do you like your job? >> Yes, but sometimes it is very busy. >> I understand. My job is busy, too. >> Oh, look. There's a cafe over there.
  820. >> Yes. Do you want to wait there for a few minutes? >> That sounds good. I want something warm. >> Me, too. Maybe coffee.
  821. >> Yes. >> Okay, let's go before we get too wet. >> Good idea. And thank you again for sharing your umbrella.
  822. >> You're welcome. >> You are very kind.